It will happen from time to time, someone will post a negative review about you, your staff, and/or your office. But, how you handle it says a lot more about you then the actual review does.
As soon as a negative review pops up, the first instinct is a quick defensive ... Read More
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Everyone wants their website to show up at the top of search rankings, right? The goal of any online presence is to gain visitors that turn into sales. That can only happen by showing up in the search rankings where potential customers will find you. But many think that you ... Read More
When was the last time you heard a story with a happy ending? A story with real characters, twists and turns in their lives, suffering and challenges -- then the break through.
For many years my career has given me the privilege of entering the homes of dozens and dozens of ... Read More
December is when we bid adieu to 2016, but in the life of your business, it is also the perfect time to set the table and put out the welcome mat for 2017. Like any good party, it starts with an inventory of the pantry.
Do you have what you need ... Read More
As we coast into the final month of 2016, it's time for introspection and we're not talking about eating habits, exercise plans or relationship status. The last six weeks of the year is the perfect time to take a hard look at your business and answer these three vital questions ... Read More
The U.S. Department of Health and Human Services Office (HHS) of Civil Rights now requires all health care providers who accept federal assistance, to comply with section 1557 by October 16, 2016.
Section 1557 refers to the non-discrimination rule, which states individuals are protected from discrimination ... Read More
Patients today are very different than even five years ago. They do their research, they choose their doctor even if referred by another doctor, and they are likely to arrive in a doctor’s office with a list of terms, symptoms and have already diagnosed themselves thanks to Dr. Google.
We so ... Read More
So, you are faced with the challenge of creating a website and you either know enough to be dangerous or you are not a techy. Now what? We often answer these three questions:
“What type of website works for our business or practice?”
“Where do I start”
“How much does it cost?”
In fact, ... Read More
We are excited to announce Tschetter & Associates is now accepting new clients. Who should apply?
Businesses that need help with creating or maintaining a social media presence.
Busy business people who need authentic content for their website.
Organizations that need a fresh new website or a current website updated.
Businesses willing ... Read More
Recently, an article about how to fire a client was published, which made us wonder if clients know what to expect from an agency…with that in mind, my colleagues and I brainstormed to come up with expectations for the best client-agency relationship:... Read More
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